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Whether you’d like to explore Insurance For Trades options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Insurance For Trades experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

• Website: afca.org.au
• Phone: 1800 931 678
• Mail: GPO Box 3, Melbourne VIC 3001

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

• Website: oaic.gov.au
• Phone: 1300 363 992
• Mail: GPO Box 5218, Sydney NSW 2001

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

Trades Insurance Articles

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Why Comprehensive Insurance is Crucial for Your Trade Business

Comprehensive insurance is a type of coverage that protects your trade business from various risks and unforeseen events. It typically includes an array of policies that cover different aspects of your business operations. - read more

Step-by-Step Process for Tradespeople to Submit an Insurance Claim

Welcome to our guide on the step-by-step process for tradespeople to submit an insurance claim. Navigating the insurance claim process can often be daunting, especially for busy tradespeople who are focused on their day-to-day operations. In this article, we'll walk you through each stage, making the process simple and straightforward. - read more

Why Every Tradesperson in Australia Needs Public Liability Insurance

Public liability insurance is a type of coverage designed to protect you in the event that a member of the public is injured or their property is damaged because of your business activities. It's essential for tradespeople whose everyday work involves interacting with clients and the public—or working in environments where accidents could happen. - read more

Insurance News

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Navigating Rising Premiums and Cybersecurity Threats in Australia's Insurance Sector

05 Mar 2026: Paige Estritori

In 2026, Australia's insurance industry is grappling with significant challenges, notably escalating premiums and increasing cybersecurity threats. These issues have prompted insurers to reassess their strategies to maintain profitability and customer trust. - read more

Bridging the Risk Preparedness Gap: Australian Insurers and Emerging Threats

05 Mar 2026: Paige Estritori

Recent findings from PwC's Insurance Banana Skins Survey reveal that Australian insurers are falling behind their global counterparts in risk preparedness, particularly concerning emerging threats such as artificial intelligence (AI) and cyber risks. The survey indicates that local insurers scored 6.6% lower on the Preparedness Index compared to global peers, marking a four-year low. - read more

Decade-High Returns: Australian General Insurers' Financial Performance in 2025

05 Mar 2026: Paige Estritori

In the 2025 financial year, Australia's general insurance industry achieved a 19% return on equity (ROE), marking the highest level in a decade. This significant performance is attributed to favorable weather conditions, strong investment gains, and the continued impact of premium increases. - read more

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Knowledgebase

Public Liability Insurance:
A very broad term for insurance covering liability exposures for individuals and business owners. It provides broad coverage, generally including all exposures for property damage and bodily injury.